Letters of complaints (항의 편지)의 샘플 양식입니다.다음의 내용을 참고하세요.
Dear Mr. Wilcox:
We are sorry to have to inform you that the ______________ that was delivered is not up to the samples which we received on September 4.
We can only assume that a mistake was made and that the ________ we ordered has been wrongly delivered.
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